Returns & Exchanges

At Something Went Wrong, we believe your home should be a sanctuary, which is why we offer a 30-day window to return items that don't quite fit your space. Whether the aesthetic is off or the dimensions aren't right, we are here to help you get your interior design back on track.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or enter your order number on our returns page to select the home goods you wish to send back.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all protective padding is included to prevent damage to fragile decor during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your parcel, covering any previous delivery markings.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once our warehouse inspects the items, your refund will be processed to your original payment method within 5-7 business days.